How can we help?
ResidentShield Customer Service (USA)
For billing questions, address changes, coverage options
Visit our Self Service Portal, or call (800) 566-1186
Fax: (972) 232-7808
Hours: 7:30 a.m. – 7 p.m. CST (Mon–Fri)
Email: [email protected]
We have some great tips for you:
Winter Preparation | Winter Driving Tips | Hurricane Preparation | Moving Tips & Tricks | Maximize Your Home’s Energy Efficiency
If you need to file a claim or have claims questions, please visit our Claims page.
Peak Insurance Advisors, LLC (dba Yardi Insurance Services)
Location: 8616 Freeport Pkwy, Irving, TX 75063
Mailing Address: PO Box 3687, Coppell, TX 75019
Inquiries
Please select a support option from the list below. Selecting the wrong support option may cause a delayed response to your inquiry.Quotes
Get a renters insurance quote, or please call us at (800) 566-1186 and we will be happy to help you.
Payments
If you would like to make a payment or update your payment information, please call us at (800) 566-1186 and we will be happy to help you.
Claims
If you need to file a claim or have claims questions, please visit our Claims page.
Coverage
If you have specific coverage questions, please call (800) 566-1186. We will be happy to help you.
Policy Cancellation
Property Managers
If you are a Property Manager or Leasing Staff, please contact your ResidentShield Account Manager directly. Your Account Manager can help you register for our ResidentShield Client Manager Portal where you can schedule trainings, order brochures, file claims and more. You can also call us at (800) 566-1186 and we will be happy to assist you.